Communication Materials


Topic 1: Tips for your health care appointment (4 documents)

These materials introduce consumers to the importance of being involved in their own health care with a series of tips for getting good quality care before, during, and after health care appointments.


Topic 2: Finding trustworthy health information on the internet (3 documents)

These materials help consumers become involved in their health care by providing a guide to navigating online health information along with lists of trustworthy websites.


Topic 3: Understanding the basics of health care quality (5 documents)

These materials introduce consumers to the concepts of good quality care and the role of medical research in finding out which types of care work best. They provide resources for finding information about health care quality and present examples of how people can use this information


Topic 4: Getting good quality care (4 documents)

These materials build on the information in other topics, with an emphasis on the importance of getting both the right care for one’s health care needs as well as the right amount of health care.


Topic 5: Understanding your health care costs (5 documents)

These materials are designed to educate health care consumers about the costs of care and steps they can take to better understand and manage those costs while still getting high-quality care.